COVID-19 POLICY

The Healthy & Safety of Citizens and Visitors/Clients is our priority!

Flexi-Booking Policy to take account of present Coronavirus situation

In view of the disruption to travel at the present time as a result of the Pandemic, we have introduced flexible booking terms so that once you have booked, should your future travel plans be affected by Coronavirus (COVID-19), you can amend your travel dates to be postponed until later with no penalty so long as the pandemic continues and if the situation warrants this.

Covid-19 special policy

In case the pandemic either in your country or in Kenya will not allow you to travel at your confirmed date please inform us the latest 14 days prior to the trip and we will make all necessary arrangements to postpone to a future date without any penalty and free change of reservations.

Let's Plan Your Covid-Free

East Africa Safari

Don’t let coronavirus stop you from embarking on the safari of your dreams, especially since Image Travel Ltd are working hard to ensure our guests and guides are safeguarded. 

Offering great value for money, we can create a personal, safe and independent travelling experience for you, check out our complete selection of COVID-FREE safari holidays by clicking below. 

COVID 19 PROFYLAXIS: HYGIENE AND SANITATION PROTOCOL ACCORDING TO THE CURRENT GOVERNMENT HEALTH AND SAFETY REGULATIONS:

  • Travellers may be required to have been tested for Covid-19 before traveling and carry recent proof of negative test results
  • Travellers must have travel insurance including air evacuation and provide the travel insurance details to their tour operator
  • Hand-washing and sanitizing stations in place for guests, staff and guides
  • At the airport and the lodges guests will have their temperature taken with an infrared gun (non touch)
  • Assistance will be provided for any guest or staff member with symptoms to proceed to an appropriate medical facility
  • Face masks and social distancing are mandatory for staff members
  • Enhanced cleaning/sanitizing protocols are in place in the rooms and common areas
  • A single staff member will be responsible for each room during a guest's visit
  • Extra systems are in place in food preparation and service
  • Tables will be placed at appropriate distances and seating of guests limited to avoid crowded spaces
  • Initially meals will be served plated or English style, when buffet service is necessary special systems are in place including distancing and staff service with enhanced PPE
  • Guides will be accommodated in single rooms whenever possible
  • All vehicles will be spray-sanitized inside and out after guests disembark
  • Luggage will be spray sanitized before transported to the rooms

Tell us your dream safari and we'll make it happen

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